If you wish to cancel your reservation, you will need to contact the hotel directly 48 hours prior to your day of arrival. If you cancel within the 48 hours window, a penalty of the first night plus tax will be charged to the card added on file. Failure to cancel your reservation will result in charges for the entire duration of your reservation including tax.
Majestic View Lodge is a SMOKE-FREE hotel. Smoking is prohibited in the hotel, restaurant, on the patios, and the balconies. If it is discovered that a guest smoked in the room, a cleaning fee of $250 will be charged to the guest’s credit card. The guest will be asked to leave without a refund.
No Pet Policy:
For the convenience of other guests and in an effort to provide the cleanest accommodations, pets are not permitted in the guest rooms. If it is discovered that a pet has been in a guest room, a cleaning fee of $150 will be charged to the guest’s credit card. The guest will be asked to leave without a refund. Service animals are the exclusion. Certification may be required if a service animal is brought to the hotel. Service animals should never be left unattended. If a service animal is left unattended, housekeeping reserves the right to not service the guest room.
Lost & Found:
The hotel is not responsible for valuables left in the rooms or items left behind. Please ensure that all personal belongings are removed before vacating the room. All contents are inventoried on a daily basis.
Damaged Property Policy:
Guests understand that if any damages occur to any portion of the hotel, they will be held responsible for the costs incurred of replacing or repairing the damaged or destroyed property.
Understanding of Nature:
With our property being located within the desert of Southern Utah, we do have to abide by the laws of nature. Please understand that insects, reptiles, and creatures of the night were in the area long before our hotel was. As we share this beautiful land, be aware that the hotel is a respecter of all living things. We ask that guests keep doors closed at all times to ensure they do not try to share your room with you.
At check-in, the front desk will verify your check-out date, total charge of stay, take payment, go over hotel policies, and provide you with a receipt. Should you choose to depart early, no refund will be given.
Check- in is any time after 3 PM MDT.
Check-out is at 11 AM MDT.